Return & Exchange
Return
We have a 30-day return policy. If you are not satisfied with your purchase, you can return/exchange it within 30 days of receipt for a full refund or exchange, no questions asked.
To be eligible for a return, your item must be in unwashed and undamaged condition. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@litanikahome.com. Please note that returns will need to be sent to the following address: 4651 E Francis St Ontario, CA 91761
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@litanikahome.com.
Please Note
Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
we cannot accept returns/exchange on sale items or gift cards.
For further inquiries:
You can check our FAQs page or contact us for any return question at info@litanikahome.com.